Shipping & Returns
SHIPPING & RETURNS
Do take some time to read through our shipping & returns policy. For additional support and assistance, kindly forward your queries to firstname.lastname@example.org and we will be more than happy to assist you.
SHIPPING & HANDLING
Local Orders Via COURIER
It is at a flat-charge of $5.
You will receive the delivery notification via SMS/ EMAIL once we have verify & process your order.
RETURNS & EXCHANGES
Our mission is to maximize your satisfaction while shopping at NOUR.
Our Exchange Policy applies for all products in the unlikely occurence of the following:
- Defective Item(s) Received
- Incorrect Item(s) Received
Defective Item(s) Received
If you have received a defected item, please drop us an email at email@example.com within 3 days from the receipt of your parcel, and we will confirm the exchange details. We offer a one-to-one exchange for all defective items, subject to the availability of the item.
Incorrect Item(s) Received
If you have received an incorrect item, please drop us an email at firstname.lastname@example.org within 3 days from the receipt of your parcel, and we will confirm the exchange details.
All returned items should be in new and unused condition and are to be returned in their original packaging, inclusive of all product parts and features, if any.
Strictly No Cash Refunds
We seek your understanding that we do not offer cash refunds on all orders that have been sold, delivered or cancelled.